Need help hitting it off with patients? Find yourself a coach

Have you ever wondered what your slugging percentage might be at work? How often do you really connect with a patient? Baseball fans might know what I mean. There are so many stats that we must pay attention to – CAUTI, GLOS, for example – maybe it’s a good thing our stat book isn’t updated every time we pitch a plan of care.

On the other hand, sometimes you might want to know a bit more about your performance. If you’ve ever struck out with a patient – and I have – it might leave you with questions, if not questioning yourself. Maybe a coach who’s been in the same exact situation could help.

A physician coach can help you work toward a professional goal like improving your communications skills or finding opportunities for making an empathetic connection with your patients.  They can help you interpret the stats that are tracked, like HCAHPS, Top Box, Communication with Doctors.  Many private physician coaches exist, and a few health systems have physicians trained as coaches.

In a slump? A trained colleague may be able to help you work through it. Get in touch with your hospital’s Medical Director or Chief Medical Officer, or contact me directly.

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